about Salvador? Barra?
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Last updated: 28/2/2013
Frequently Asked Questions
Q. How can I make the down payment?
From the US/Canada
* Mail us a personal cheque
* Wire into our US$ account
* Wire into our EUR account in
Spain or CHF in Switzerland
* Make a deposit in RS$ in
Banco do Brasil
From Anywhere in the World
* Pay with your credit card
* Wire via Western Union
Q. How can I make a reservation?
A. If you’d like to book, you will need to make a deposit of 60% of the rent.
When you check in you’ll need to pay the rent difference and leave a breakage deposit of 250Rs (or 100US$ or EUR as you prefer, many people leaving directly for the airport prefer not to have so much local cash), that you’ll get back when you check out if the apartment is in order.
Q. How do I get from the airport to the apartment?
A. You may arrange for a transfer with us or take a bus or taxi from the airport. When you arrive in Salvador, you can take the executive bus at the arrivals exit (2$ or 2 EUR). It will drop you off at less than 50 meters from the building entrance. It’s a special bus from the airport with AC and has few stops. We will wait for you at the lobby one hour after the scheduled arrival time of your flight (bus takes approx 40 minutes).
Q. How do I check in?
A. Once you have provided your arrival details, we will be prepared for your arrival at that time and date. We will be waiting for you at the lobby of the apartment building 90 minutes after expected arrival time by plane or bus.
Q. My plane gets in at 11:00pm. Can I still check in?
A. For late arrivals we will leave a key with the doorman and we will check you in the next morning.
Q. What time is check-out?
A. By 12:00pm, like almost everywhere else in the world.
Q. Do I have to pay any additional taxes or bills?
A. All prices mentioned on the website are for final, everything included, no extras, no surprises.
Q. What if I don’t want to rent it anymore?
A. Once we have received your booking deposit, if you decide to cancel a reservation with more than 21 days notice, we will refund your deposit less a 15% handling fee. If you change your mind within 21 days of your arrival, sorry no refunds. Same applies for changes in booking dates.
Q. Is maid service included?
A. No. However if you’d like to have the apartment cleaned during your stay we could arrange for a maid service at your cost.
Q. Can I bring people to the apartment?
A. Guests are allowed but must register with the doorman and present ID.
Q. Do we need to bring linens and towels?
A. We furnish clean linens and towels.
Q. Is there a laundry service?
A. You’ll get bed linen and towels when you arrive. If you’d like to do your laundry while you are in Salvador you have a cleaner at the corner (ask the doorman for directions to “lavaroupa”). It costs approx. 10R$ per kilo and they wash and dry the same day.
Q. Are pets allowed?
A. We are sorry but pets are not allowed in any apartment. Neither Praiaville nor Napoli Buildings alllow pets.
Q. What happens if I break something?
A. In the event that you break an item, you will be responsible for replacing it or deducting the value for replacement from your breakage deposit.
Q. Where can I find information about Bahia, Salvador, and Barra?
A. As usual, the Lonely Planet is a good source of information. However, LP online is quite limited.
Q. Where can I get information about the carnival?
Q. Are there any low cost domestic flights in Brazil?
A. In the last couple of years some low cost airlines have started operating in Brazil. Their business model is like Ryan Air, Easy Jet and the like; that is the sooner you book the cheaper it gets. Prices are erratic, good deals abound, but the best deal is usually to fly your ticket from home all the way to Salvador. Also with delays in Brazilian airports, unless your connection is part of the same ticket you have no right to a refund.
Just choose the safest, most convenient and economical option for you. Fees on your side.
More about us and our guests?? Pics?
Q. Is wifi available?
A. Wireless is also available on demand. If you bring your laptop you can rent from us, for 35Rs/week, a plug-in where you can buy credit as needed from the provider for 35Rs/week.